Payment & Refund Policy
This Payment & Refund Policy governs the payment for products and services provided by Krithi Enterprises and outlines our refund process. By making a purchase from Krithi Enterprises, you agree to comply with this Payment & Refund Policy.
1. Payment:
Payment must be made in full at the time of purchase, unless otherwise agreed upon in writing.
We accept various forms of payment, including credit/debit cards, bank transfers, and cash payments, as specified on our website or agreed upon in writing.
Prices for our products and services are listed in [Currency] and are subject to change without prior notice. Any applicable taxes or fees will be added to the total purchase price.
2. Refund Policy:
Krithi Enterprises offers refunds in accordance with the following conditions:
Defective or Damaged Products: If you receive a defective or damaged product, please contact us within [number] days of receipt to arrange for a replacement or refund. We may require photographic evidence or return of the product, depending on the circumstances.
Change of Mind: We do not offer refunds for change of mind or buyer’s remorse. Please ensure to carefully review product descriptions and specifications before making a purchase.
Services: Refunds for services rendered are evaluated on a case-by-case basis. Please contact us to discuss any concerns regarding services provided.
Refunds will be issued in the original form of payment or via store credit, at our discretion.
Shipping and handling charges are non-refundable, unless the return is due to a defect or damage covered under our Warranty Policy.
3. Process for Refunds:
To request a refund, please contact us at [contact email/phone number/address] with your order details and reason for the refund request.
We will review your request and, if approved, provide instructions for returning the product or arranging for a refund.
4. Timelines for Refunds:
Refunds will be processed within [number] business days of approval.
Please allow additional time for the refund to appear in your account, depending on the policies of your payment provider.
5. Contact Us:
If you have any questions or concerns about our Payment & Refund Policy, please contact us at [contact email/phone number/address].